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WordPress maintenance support plans

WordPress Website Care Plans

WordPress is constantly updating and improving, so it’s important your website is kept up to date and well-optimised to benefit from ongoing improvements in technology, security and design.

Backups

Having frequent and reliable backups is essential, so that if something does go wrong, you can be back online in no time.

Security Scans

Regular security scans can help identify any security issues with your website before they become a serious problem.

Updates

Keeping your WordPress, Plugins & Theme up to date ensures your website performs at it’s best with the latest security patches.

Performance Monitoring

We’ll regularly make sure your website is loading quickly, so your visitors always get a fantastic user experience.

Discounted Support Tasks

You benefit from having a 20% discount on our hourly rate for ad-hoc support tasks when you’re on a Care Plan.

Website Reviews

We regularly review your website to identify opportunities to improve your conversions & customer experience.

Every website is unique, speak to us today about the best care plan for your website.

WordPress Website Growth & Support Plans

In addition to Care Plans, our website Growth Plans are monthly retainers dedicating time to the continuous improvement of your website. Growth Plans include Website Updates (design and conversion focussed updates), SEO (keyword research, optimisation and strategy), Content Creation (blog, case study, and thought leadership / article content), Digital Marketing (Google Ads, Facebook Ads, Social Media Strategy) reporting and consulting, bespoke to your business and website needs.

Development

Streamlining business processes through CRM integrations.

Design

Reviewing and testing design elements to improve conversions.

Consultation

Strategy and guidance for your team on how to get the most from your site.

Content Entry

Daily, weekly or monthly content addition to your blog and website.

Digital Strategy

We match our actions to your business goals to achieve your targets.

Performance

Identify and tweak areas of your site to improve speed, perfomance and security.

SEO Optimisation

Analysing your competitors, researching keywords and optimising your pages.

Content Creation

We write your blog posts, case studies, website content and newsletters for you.

Ready to unlock your website’s full potential? Speak to us about a website Growth Plan for your website. Trusted by clients with diverse websites, from sleek marketing sites to intricate, large-scale sites. Your website’s next level awaits – let’s make it happen!

Want to chat about your website project?

Call us! 0448 174 617

Frequently Asked Questions

Got questions about our Website Care Plans? We’ve answered the most common questions below!

Why do I need a website care plan?

WordPress websites can have a lot of moving parts. You have your core WordPress security and performance updates every few days, your Theme also gets security and performance updates.

Sometimes your site will have a lot of add-on modules called “plugins” that also get new, better, faster and more secure versions. Being on a care plan means your website is always operating as it’s fastest, best and most secure self!

Website care plans also provide security scans and extra layers of security on your site, and you  will also have a daily backup of your site should somethimg go wrong or a hacker attacks your site, it can easily be restored right away.

My site is on Wix, can you take care of it?

Whilst Wix can be a great place to start when you’re on a low budget, you might find after some time that it gets a bit cumbersome to use, you might run into some design and functionality road blocks or you just might get sick of doing everything yourself.

We don’t provide care plans for Wix sites as they look after most things already, but if you’re getting tired of using Wix yourself – ask us about our “Apples for Apples” website transfer and we might be able to convert your Wix website to WordPress quickly and cheaply so we can continue to support you on a care plan.

My site uses Divi, can you take care of it?

Yes! Our team are experts in the Divi Builder and Divi WordPress Theme from Elegant Themes, in-fact every webite we build from scratch uses Divi. Most of our website care plan clients are using Divi.

Do you offer website hosting?

YES! We now offer lightening fast dedicated WordPress website hosting with FREE SSL Certificates. This means your website will be even more secure, have even more backups and an even larger support time to get you back online should anything happen to your website.

What's included in the 2 hours on the Corporate Plan?

On our Corporate WordPress Website Care Plan we include up to 2hrs of updates to your site each month.

Adding a blog post? Uploading a PDF? No worries. Changing some text – easy! Adding or removing a product, service or staff member? Done!

This does not include major re-designing of pages or installation of extra functioality. We will touch base with you each month to see what updates you need done.

Where do you store the backups? How long are they kept?
Backups are stored in Cloud Storage and also with our Server Company. We only keep the most recent two backups (frequency based on your chosen plan) in our own Cloud Storage.
Do you only provide care plans for WordPress Websites?

Yes, currently we’re only providing WordPress website care plans. This is because we build all our content based websites in WordPress and we know the tools, plugins, systems, performance, security and updating process back to front.

Do your website care plans include SEO?

Our basic website care plans do not include SEO. But we do have higher level “Growth Plans” that include technical SEO, content optimisation and copywriting and monthly SEO rankings and reporting.

My site is on Squarespace, can you take care of it?

Whilst Squarespace can be a great place to start when you’re on a low budget, you might find after some time that you run into some design and functionality road blocks or you just might get sick of doing everything yourself.

We don’t provide care plans for Squarespace sites as they look after most things already, but if you’re getting tired of using Squarespace yourself – ask us about our “Apples for Apples” website transfer and we might be able to convert your Squarespace website to WordPress quickly and cheaply so we can continue to support you on a care plan!

My site uses Elementor, can you take care of it?

Yes! Our team are experts in the Elementor WordPress Theme. Many of our website care plan clients are using Elementor.

How will you secure my website?

While no WordPress website is ever completely safe from attacks (hackers, technology, AI and coding are getting more advanced every single day) we add many layers of of security to your website.

Some of the security layers we use are – 2 Factor Authentication (2FA), security software to block known bad IP addresses & alert us when something doesn’t look right, security scanning to look for malware and files on your server that shouldn’t be there. Secure SSL certificates,  user role access, locking down acess to files and folders that can normally be public and limiting login attempts, incorrect password guessing and many more technical things are too long to list here!

What are my payment options?
Payment can be made using Visa, Mastercard or PayPal on subscription or we can invoice for electronic payment monthly in advance.
Do you help me with my emails?
Unfortunately no, we can’t help you with your emails. We believe in being the best at what we do and leaving other areas of IT to the experts in that area. If you need help with your emails however and don’t know where to go, we have a range of preferred providers that we can refer you to.
What is your cancellation policy?
We understand that your website and business needs change. Our VIP care plans are a pay-as-you-go service. You are in full control of your payment plan and you can cancel at any time. No hard feelings.

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