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CARE PLANS

Our website care plans are like a personal trainer for your website.

We’ll keep your website on track and performing at its best, so you can focus on running and growing your business.

Backups

Having frequent and reliable backups is essential, so that when something goes wrong, it’s not the end of the world.

Performance Monitoring

We’ll regularly make sure your website is loading quickly and all your forms are working, so your visitors always get a fantastic user experience.

Security Scans

Regular security scans can help identify any security issues with your website before they become a serious problem.

Small Updates

Need a word changed? Need a menu item removed or need an image swapped? If it’s less than a 15 min task, we’ll do it for free if you’re on a VIP Care Plan!

Updates

Updating WordPress, plugins and themes ensures that your website always performs at it’s best and security issues are quickly fixed.

Website Reviews

We will regularly review your website, so any issues and ways to improve your site will be identified.

VIEW VIP WEBSITE CARE PLANS

WEBSITE BOSS PREMIUM CARE PLANS

Choose your VIP website care plan

We understand that not all businesses are the same, and some require more support than others, so we’ve put together some care plan options for you to choose from below!

SMALL BUSINESS

Keep your site safe & secure

$149/m

Website backed up weekly

Database backed up weekly

Weekly security scans

Plugins, Theme and WordPress updated monthly

Visual builder upgraded as available

24/7 Uptime monitoring

Priority support

Monthly PDF report of updates

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CORPORATE BUSINESS

(Most Popular)

$199/m

Website backed up daily

Database backed up daily

Weekly security scans

Plugins, Theme and WordPress updated weekly

Visual builder upgraded as available

24/7 Uptime monitoring

Priority support

Monthly PDF report of updates

Broken link check

1hr restorations if hosted with us

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UTLIMO BUSINESS

The Complete Package

$499/m

Website backed up daily

Database backed up daily

Daily security scans

Plugins, Theme and WordPress updated weekly

Visual builder upgraded as available

24/7 Uptime monitoring

Priority support

Monthly PDF report of updates

Broken link check

1hr restorations if hosted with us

Contact forms tested monthly

SEO tweaks monthly

Speed optimisation

Performance report

Quartely website strategy meeting

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Frequently Asked Questions

The questions below are the questions we get the most often. If you have a question that isn’t covered here, just email us.
Do you offer website hosting?
YES! We now offer lightening fast dedicated WordPress website hosting with FREE SSL Certificates. This means your website will be even more secure, have even more backups and an even larger support time to get you back online should anything happen to your website.
Small updates included?
YES* on our Ultimo plan, we will make up to 2hrs of small updates to your site each month – uploading a PDF? No worries. Changing some text – easy! This does not include design work or major re-designing of pages, it’s for basic small updates only. We touch base with you each month to see what updates you need done.
Where do you store the backups? How long are they kept?
Backups are stored in Cloud Storage and also with our Server Company. We only keep the most recent two backups (frequency based on your chosen plan) in our own Cloud Storage.
What are my payment options?
Payment can be made using Visa, Mastercard or PayPal on subscription or we can invoice for electronic payment monthly in advance.
What is your cancellation policy?
We understand that your website and business needs change. Our VIP care plans are a pay-as-you-go service. You are in full control of your payment plan and you can cancel at any time. No hard feelings.
Do you help me with my emails?
Unfortunately no, we can’t help you with your emails. We believe in being the best at what we do and leaving other areas of IT to the experts in that area. If you need help with your emails however and don’t know where to go, we have a range of preferred providers that we can refer you to.