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WEBSITE CARE PLANS / WEBSITE MAINTENANCE

WordPress website support, keeping your website performing at it’s best.

We’ll take care of your website backups, updates and security scans, while you get back to business.

Backups

Having frequent and reliable backups is essential, so that when something goes wrong, you can be back online in no time.

Performance Monitoring

We’ll regularly make sure your website is loading quickly and all your forms are working, so your visitors always get a fantastic user experience.

Security Scans

Regular security scans can help identify any security issues with your website before they become a serious problem.

Small Updates

Need a word changed? Need a menu item removed or need an image swapped? If it’s less than a 15 min task, we’ll do it for free.

Updates

Updating WordPress, Plugins and Theme ensures that your website always performs at it’s best and has the latest security fixes.

Website Reviews

We regularly review your website to identify any opportunities to improve your site for conversions and customer experience.

VIEW VIP WEBSITE CARE PLANS

WORDPRESS WEBSITE CARE PLANS

Choose your VIP website care plan

Not all businesses are the same, and some require more support than others. We’ve put together some wordpress website care plan options for you to choose from below!

BASIC WEBSITE

Personal & Small Websites

$89/m

Website backed up monthly

Database backed up monthly

Plugins, Theme and WordPress updated monthly

Visual builder upgraded as available

Monthly PDF report of updates

$10 off hourly work rate

This plan suits websites with less than 5 plugins installed

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BUSINESS WEBSITE

Business Websites

$149/m

Website backed up weekly

Database backed up weekly

Plugins, Theme and WordPress updated monthly

Visual builder upgraded as available

Monthly PDF report of updates

Weekly security monitoring

24/7 Uptime monitoring

Priority support

$20 off hourly work rate

This plan suits websites with less than 10 plugins installed

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CORPORATE WEBSITE

Large Custom Websites

$199/m

Website backed up daily

Database backed up daily

Plugins, Theme and WordPress updated weekly

Visual builder upgraded as available

Monthly PDF report of updates

Daily security scans

24/7 Uptime monitoring

Priority support

Broken link check

$30 off hourly work rate

This plan suits websites with custom functionality, premium plugins and more than 10 plugins installed

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Frequently Asked Questions

The questions below are the questions we get the most often. If you have a question that isn’t covered here, just email us.

Do you offer website hosting?
YES! We now offer lightening fast dedicated WordPress website hosting with FREE SSL Certificates. This means your website will be even more secure, have even more backups and an even larger support time to get you back online should anything happen to your website.
Small updates included?
YES* on our Ultimo plan, we will make up to 2hrs of small updates to your site each month – uploading a PDF? No worries. Changing some text – easy! This does not include design work or major re-designing of pages, it’s for basic small updates only. We touch base with you each month to see what updates you need done.
Where do you store the backups? How long are they kept?
Backups are stored in Cloud Storage and also with our Server Company. We only keep the most recent two backups (frequency based on your chosen plan) in our own Cloud Storage.
What are my payment options?
Payment can be made using Visa, Mastercard or PayPal on subscription or we can invoice for electronic payment monthly in advance.
What is your cancellation policy?
We understand that your website and business needs change. Our VIP care plans are a pay-as-you-go service. You are in full control of your payment plan and you can cancel at any time. No hard feelings.
Do you help me with my emails?
Unfortunately no, we can’t help you with your emails. We believe in being the best at what we do and leaving other areas of IT to the experts in that area. If you need help with your emails however and don’t know where to go, we have a range of preferred providers that we can refer you to.

Make an Enquiry!

You can use this form to schedule a call with us to explore your project goals. Please provide as much detail as possible to get the most out of the call.